Go new ways together with your employees!

Go new ways and link personal goals and competences of your employees with the vision and culture of your company!

Go new ways together with your employees!

Go new ways and link personal goals and competences of your employees with the vision and culture of your company!

powerful & flexible

PLANNING OPTIMIZATION IN MINUTES

Plan ahead and optimize your personnel deployment in a few minutes with a tool that can be adapted to your circumstances in no-time!

A web-based user interface helps you to integrate your agents into the planning process and to keep you up to date. Our workforce management solution has a powerful optimization generator that creates improved deployment planning within minutes. With the help of the forecast module, different settings can be flexibly made, and their effects and costs can be analyzed before the planning is published.

The solution has a comprehensive report function that generates important key operating figures that optimize organizational processes. The real-time reporting shows necessary adjustments during ongoing operation to meet agreed service levels.

A combination of our workforce management solution with our quality management solution, which supports you with the analysis and evaluation of your customer contacts via all relevant communication channels, offers real added value.

REAL-TIME SCHEDULE COMPLIANCE REPORT

OPTIMIZED SCHEDULES WITHIN MINUTES

– A dashboard enables an individual control cockpit
– Skill management with shift planning and forecasting module
– Comprehensive reporting with real-time analysis
– Cross-location management and optimization
– Adaptable to all requirements of the works council

FOR MORE EMPLOYEE SATISFACTION AND CUSTOMER SUCCESS

Different business and usage models allow you to decide on the best cost-benefit ratio, whether in the cloud – and thus also applicable across locations – or embedded in your existing infrastructure on site.

Get in Touch with us

For new business and other questions

Phone
GE: +49 621 490 93 130
CH: +41 21 560 329 0

E-Mail
digital@sogedes.com
systems@sogedes.com

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SOGEDES

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