We help you thrive in customer experience management through leading technologies that help you successfully design customer communication, service processes and HR management.
TECHNOLOGY IS ALMOST NOTHING WITHOUT CREATIVITY!
As a system specialist, sogedes has been developing and selling software solutions that make possible great customer communication, optimize service processes and manage your most valuable resources – your team.
Our multichannel customer interaction platform offers you solutions for your contact centre management, web self-service & mobile customer interaction management, social media & web monitoring, quality & performance management, as well as your workforce management.
Different models for different needs allow you to choose an optimal cost-benefit ratio, whether in the cloud –enabling multi-location use– or embedded in your existing infrastructure.
What makes us one-of-a-kind is our passion for fostering your successful customer relations management though innovative technologies and implementing exceptional solutions.