best customer experience technology

We help you thrive in customer experience management through leading technologies that help you successfully design customer communication, service processes and HR management.

TECHNOLOGY IS ALMOST NOTHING WITHOUT CREATIVITY!

As a system specialist, sogedes has been developing and selling software solutions that make possible great customer communication, optimize service processes and manage your most valuable resources – your team.

Our multichannel customer interaction platform offers you solutions for your contact centre management, web self-service & mobile customer interaction management, social media & web monitoring, quality & performance management, as well as your workforce management.

Different models for different needs allow you to choose an optimal cost-benefit ratio, whether in the cloud –enabling multi-location use– or embedded in your existing infrastructure.

What makes us one-of-a-kind is our passion for fostering your successful customer relations management though innovative technologies and implementing exceptional solutions.

CONTACT

Get in Touch with us

For new business and other questions

Phone
GE: +49 621 490 93 130
CH: +41 21 560 329 0

E-Mail
digital@sogedes.com
systems@sogedes.com

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SOGEDES

SOGEDES