THE ERA
OF THE CUSTOMER

A POWERFUL SHIFT

FOR YOU AND YOUR CUSTOMERS

AGILE. CREATIVE. COMMITTED.

CONSULTING

SOLUTIONS

DEVELOPMENT

We help corporates and mid-sized companies that need to digitally transform their customer relationship and service management, driving value from a customer-centered design processes.

For us digital transformation is about influencing customer experience, business innovation & business efficiency enabled by technologies, insights & processes. New technologies can lead this transformation, but management and culture have to follow.

Our customers praise our agility, creativity and technological know-how to capitalize on the exciting digital opportunities paving the way to a successful future.

TRANSFORMATION

BREAKING DOWN SILOS

NEW THINKING

The need to break down silos and support cross-functional collaboration within a company is getting more acute. The speed of market change requires a more agile adaptation and customers expect organizations to present them with a single face.

We need to redesign processes and roles to ensure an End-to-end customer experience that makes us distinctive and engage consumers in an ongoing dialogue.

BREAKING DOWN SILOS

A POWERFUL SHIFT!

The need to break down silos and support cross-functional collaboration within a company is getting more acute. The speed of market change requires a more agile adaptation and customers expect organizations to present them with a single face.

We need to redesign processes and roles to ensure an End-to-end customer experience that makes us distinctive and engage consumers in an ongoing dialogue.

MINDSET

CUSTOMER FIRST

DIGITAL ENGAGEMENT

With an increasingly competitive digital landscape companies need to ensure they are putting customers first to improve customer loyalty and increase sales revenue.

Intelligent End-to-end operating models connecting smart data, different touch points and personalized interactions help to meet customer needs anytime, anywhere.

CUSTOMER FIRST

DIGITAL ENGAGEMENT

With an increasingly competitive digital landscape companies need to ensure they are putting customers first to improve customer loyalty and increase sales revenue.

Intelligent End-to-end operating models connecting smart data, different touch points and personalized interactions help to meet customer needs anytime, anywhere.

CONTACT

Get in Touch with us

For new business and other questions

Phone
GE: +49 621 490 93 130
CH: +41 21 560 329 0

E-Mail
digital@sogedes.com
systems@sogedes.com


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